Our Story

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Twenty years ago, when working from home was viewed as a luxury, Sensée was founded on a bold vision: work should fit around life—not the other way around.

Driven by a commitment to inclusion and fairness, we create meaningful work-from-home opportunities that better lives while delivering exceptional Customer Experience outcomes for our partners.

Our remote teams span the UK—from Edinburgh to Exeter—supported by a 1,000-seat facility in Birkenhead following the acquisition of The Contact Company.

As an innovative outsourcing partner, we combine technology, expertise, and a focus on workforce wellbeing to unlock the benefits of home and hybrid working.

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Guided by strong ethical values, we offer secure employment with guaranteed hours - real security with no self-employment complexities. Additionally, we're an equal-opportunity employer, and our team reflects the diversity of the communities we serve.

Recently recognised for our dedication to inclusion, our workforce reflects a wide range of backgrounds, identities, abilities, and experiences.

Our Growth Impact

2004

Founded to champion homeworking and inclusivity

Launched with a radical vision of work-life integration

2010s

Expanded partnership with major Healthcare, Financial Services, Insurance and FMCG clients

Attracted leading organisations with our progressive approach.

2020s

Acquisition of The Contact Company and growth of hybrid capabilities

Expanded capacity and enhanced service offerings

Today

Combining ESG-driven values, innovative AI technology, and a diverse, empowered workforce

Leading the future of flexible work

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Ready to Build a Better Way to Work?

Interested in partnering or joining our community of flexible workers? Let's connect and build a better way to work, together.