Every business is unique, with its own challenges, goals, customer and employee needs. That’s why at Sensée we offer a diverse range of services for businesses of all sizes, helping them get it right the first time. As leaders in CX Work Optimisation, we combine expertise, flexibility, and innovation to deliver solutions that drive efficiency, brilliant customer outcomes, and delightful employee experiences too.
PROVEN BUSINESS BENEFITS
+18%
BETTER CSAT and NPS
-24%
LESS COST
16%
INCREASED SALES
-90%
LOWER CARBON FOOTPRINT
Customer Care
We provide exceptional customer care solutions designed to enhance satisfaction and loyalty for SMEs to Enterprises. Our talented teams provide full or partial outsourcing for UK leading brands across verticals and contact channels.
Sales Support
Our sales support services help you drive growth by maximizing opportunities and streamlining sales processes. From lead generation to upselling and customer retention, our skilled teams provide tailored support to boost conversions and revenue.
Multilingual Services
Break language barriers and connect with global customers through our multilingual support services. With skilled agents fluent in a variety of languages, we deliver seamless, culturally aligned experiences that build trust and satisfaction across international markets.
Scale & Flex DRBC
Our scalable and flexible disaster recovery and business continuity (DRBC) solutions ensure uninterrupted service, even during disruptions. Our unique Instant Ramp Up model gives our partners operational resilience, and the confidence to perform under any circumstances.
Data Entry & Diary Management
We simplify your operations with accurate and efficient data entry and diary management services. By handling administrative tasks, we allow your teams to focus on core priorities while ensuring data integrity and streamlined scheduling.
Customer Journey Orchestration
We design and optimize seamless end-to-end customer journeys to enhance engagement and loyalty. By aligning every touchpoint and leveraging data-driven insights, we create personalized experiences that meet customer needs and drive measurable outcomes.
